I understand that my cookies will not be exact replicas, as some creative freedom is required in the designs. Colors may vary since food coloring and printing can be unpredictable, but FBM will always do their best to match as closely as possible.*

I understand that custom orders are non-refundable. If my order is cancelled with less than two weeks’ notice, I am responsible for full payment, and in all cases of cancellation, I am responsible for the retainer fee.*

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